In this article, we explain what is expected of you when you are selected to coordinate a subcontracting opportunity for the association.
Before selection, the relationship manager has framed a project and formulated a Commercial proposition adapted to the customer's needs.
It is on this basis that you intervene for the association.
👥 Customer contact
Carefully reread the opportunity allocation email containing the information about the service (date(s), times, location(s), number and type of services, number of participants expected, special conditions indicated in the additional information). You will be able to find practical information about what was ordered by the customer in the assignment.
Contact the customer for an exchange on the intervention methods:
Logistics
Check that enough tables of the right size and shape are provided.
Check if you will have access to flipcharts/whiteboards for the discussion part on the day
Check if you will have access to a screen/video projector on the big day.
If the client also involves internal fresco artists, confirm that they have provided the necessary equipment for these activities (games, stationery).
Services
Confirm date & times
Confirm number of participants
Confirm the objectives of the service (in particular the discussion part for a workshop)
Confirm “after the workshop” (sending the post-workshop email, consolidation of the action proposals raised, etc.)
Possibly, collect information on internal transition processes (Carbon Assessment , strategy, commitment process already started, etc.)
If there is a discrepancy between the information communicated by the association and the client (date, times, number of participants, services, etc.), you are expected to return to the charged person‧e of the association for validation before confirmation with the customer.
These differences can often lead to quote changes to maintain an expected level of quality on the association side.
📝 Content preparation (workshop)
Prepare the discussion part to personalize services for Companies/ Not-for-profit organisation/Public Sector
Orders of magnitude (sector, profession, cross-functional, etc.)
Areas of discussion : by scale of action (individual, team, society, strategy, etc.).
Deliverables : consolidation of post-workshop reflections according to customer requests (photos of post-its, a few key actions per workshop, etc.) to be anticipated to harmonize the supports (e.g. direction of the axes of the matrices to easily identify key actions)
Little Tips 
: To do this, you can feed yourself and contribute to’help with sectoral debriefing (accessible on the professional page of your animation space).
The professional community is also rich in resources and feedback, do not hesitate to ask for advice on Telegram !
If the client makes requests for deliverables, which in your opinion exceed the service sold, do not hesitate to inform the lead relationship manager to confirm what has been agreed with the client. the client.
📢 Building your team
Recruit your team animation and brief her on the progress of the service (notably any customizations of the discussion part).
For more information on how to build your team (criteria and means), consult this article
🧩 Material
Plan all the material necessary for the service
Synchronize with the presenter
🌐 Session creation on the platform
The sessions must be created directly in the assignment : consult this tutorial.