Know the satisfaction of my participants
- Lango: Language and translation manager
- Rémi SCHEER
- Juliette Bonazzi
This functionality is currently only active for inter-company sessions organised by the Climate Fresk association. This means only blue belts have access to the survey results interface.
When you facilitate a participant, they receive an email containing a link to a satisfaction survey. You can consult the results of this survey in your facilitator space.
Post-session email
Email sent after a workshop
When a facilitator registers a participant, they receive the following email inviting them to complete a survey.
Object : Satisfaction survey
Tips: in addition to this email, another email is also sent (“Your Climate Fresk workshop!”) containing their participation certificate, and a link to register for a facilitation training.
Email sent at the end of facilitation training
Object : Satisfaction survey
Tips: in addition to this email, another email is also sent (“Welcome to the course!”) containing their certificate of participation, and a link to access their facilitator space.
Satisfactory survey content
The survey contains 5 sections:
Course length: training duration, pace
Contents: teaching materials used, time spent on theory and practice, achievement of objectives
Facilitation: facilitation posture, time management, facilitation
Organisation: registration in advance, choice of room
Going further: would you like to become a facilitator? would you like to be mentored?
Access the results
You can access the survey results by clicking on your profil, then on the button under your counter.
The results are available for all inter-company sessions after 01/08/2024, the launch date of the satisfaction surveys on the facilitator space.
Answers visibility
The answers are visible according to the sections by the facilitators and/or the association:
| Responses visible by | Concerns |
Course length | facilitators + Association | facilitators + Association |
Contents | facilitators + Association | facilitators + Association |
Facilitation | facilitators + Association | Facilitators |
Organisation | facilitators + Association | Association (Inter company team) |
Going further | Association | Association |